Reporting a Bug

The best way to help the Blender team to fix a bug is to report the bug using the proper process.

Before Reporting

Before reporting a bug, some basic steps should be taken to ensure that you are reporting a real issue.

  • Ensure you have installed Blender according to the guidance in this manual under Blender のインストール.

  • Follow the steps in this Troubleshooting section first, starting with loading factory settings. Many crashes and errors may be caused by bad settings or add-ons that have not been updated to work with the newest release of Blender.

Registration Required

If this is your first time using one of the Blender Projects sites, you will be required to register a new Blender ID before you can file a bug report. The screen will guide you through the process.

Report from within Blender

It is recommended to initiate your bug report from within Blender. Doing so allows Blender to automatically populate a number of fields in the bug report template including your computer configuration, operating system, and specific Blender build.

To initiate a bug report:

  • Select Topbar ‣ Help ‣ Report a Bug from the menu. This will open your default web browser to the bug reporting page on blender.org with some of your information prepopulated.

  • Give the bug a clear, easy-to-understand title - try to avoid long run-on sentences.

  • Enter details about the steps to reproduce the bug. Bugs that are not consistently reproducible may be more difficult to track down, so provide any additional information that you can. Make sure to fill in the Short description of error and the Exact steps for others to reproduce the error sections.

  • Attach any pictures if you feel they will help the developers understand the issue more clearly. Videos can also be attached, but please only do so if it is absolutely required to show the issue.

  • If a crash occurs, attach a crash log as discussed below: Attaching a Crash Log.

注釈

If Blender crashes before fully starting, this process will not work for you. In that case, you will need to manually Report on the Web.

Report on the Web

The process here is similar to reporting from within Blender, with the added step of specifying details about your computer.

To initiate a bug report:

  • Open the bug reporting template on projects.blender.org.

  • Give the bug a clear, easy-to-understand title - try to avoid long run-on sentences.

  • Specify details about your computer and operating system in the System Information and Blender Version sections.

  • Enter details about the steps to reproduce the bug. Bugs that are not consistently reproducible may be more difficult to track down, so provide any additional information that you can. Make sure to fill in the Short description of error and the Exact steps for others to reproduce the error sections.

  • Attach any pictures if you feel they will help the developers understand the issue more clearly. Videos can also be attached, but please only do so if it is absolutely required to show the issue.

  • If a crash occurs, attach a crash log as discussed below: Attaching a Crash Log.

Attaching a Crash Log

Attaching a crash log to your bug report (in the case of a hard crash) may help the development team to identify the problem more easily. Follow the directions in Crashes to locate the text file and upload it to the bug report.